Close Mitsubishi Motors Confidence Integrated Care Program near Gulf Breeze, FL
Testimonials
“ Excellent service department. I had taken my Mitsubishi in for calibration and I had a brake switch replaced. I wasn't expecting to get my car back until Friday and received a phone call on Thursday saying my car was actually ready early. These guys went above and beyond to get me back on the road quickly. I really appreciate it Rich 🙏 ”
“ We love our new Outlander! Thanks to Bruce Harmon for his dedication to finding us the perfect vehicle. Entire staff were very helpful and kind throughout the entire buying process. Special thanks to Bruce and Steve for staying late helping us understand the workings of the vehicle. ”
“ The Pete Moore staff are easy to work with and didn't pressure me during the sales process. ”
“ Pete Moore Mitsubishi is a well-established dealership in Pensacola, known for its friendly staff, professional service, and a broad selection of both new and pre-owned vehicles. The showroom is clean, well-organized, and easy to navigate, making the car-buying experience feel relaxed rather than rushed. Customers frequently praise the sales team for being knowledgeable, approachable, and transparent about pricing, helping buyers make informed decisions without feeling pressured. ”
“ Performed warranty work and then later 60,000 transmission flush and checked out a possible cause of noise. Waiting for the transmission to be serviced. Took 2 hours. Will use this place in the future. ”
“ Had a awesome experience with Larry ”
“ Everything and everyone was great as always. ”
“ I cannot express how pleased I am with the staff at this dealership! I came in with concerns about my Mitsubishi, not blowing cold air, and the guys there were very informative and helpful with the process of seeing whether it would make most sense to get my AC fixed or get me into a new vehicle. Luckily for me, it turned out that I did not need to get a new vehicle and I was able to leave with all of my concerns addressed and completely satisfied if I could give them 1000 stars I would highly recommend! ”
“ This is our 2nd vehicle we’ve purchased from Kyle at Pete Moore. He did a phenomenal job on presenting us our options that helped us to make the purchase. We highly recommend Kyle to our friends & family for any vehicle purchases. ”
“ David and Steve and the financial woman were so helpful funny and very well informed. This is our second purchase from Pete Moore Imports in Pensacola Florida and give them all ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ M.Potter ”
“ I brought my car in for some last-minute service before a cross-country road trip. I was concerned with how long it would take to complete the service but Houston was very great and kind and made sure everything was done above and beyond what I asked in a timely manner. Houston was probably one of the nicest people I've met since I've been in Florida and it was worth getting the service done just to meet him. ”
“ Perfect experience from everyone here. From the phone calls to the service advisors to the tecks all where Amazing and I'd like to say for the very first time bringing my car in to get work (i work at Mercedes and I'd like to say these people actually care) i was abit scared to do it because I've been in the automotive industry for awhile and know what's bad but until now I know what's good and it's safe to say you can trust everyone here. Also it was a warranty job which in the automotive industry for some reason everyone gets upset about it and I don't really understand why I'm a simple person you pay me i do anything asked of me (Short version: they do they're jobs extremely good and respectful and honest. That's exactly what business should do and I'm glad to have them as my first experience) ”
“ Customer service was great took the time to let us test drive the car and explain everything and the features everyone in the lobby greeted us just great people love everything about my SUV ❤️ ”
“ The best service 🙌 👌 from everyone ”
“ Unscheduled oil change, Drove in at 10am and was out in an hour. Nice friendly service dept. ”
“ Thank you Will you let me know when my next service will be. ”
“ I will be going back for future appointments ”
“ When it came down to talking numbers, Pete Moore was very fair in the value of our trade in. Also, when we preferred the rebate over the zero percent interest, you went above and beyond helping us get the rebate. This was definitely the best car buying experience that we’ve ever had and for that, I’m sure if we ever need to buy another car, we’ll come back to Pete Moore first. I absolutely love my Mitsubishi Outlander SEL Touring Edition. Thank you David Swartout for outstanding customer service! ”
“ A great place for great service at a reasonable price. I've always serviced my Mitsubishi Outlander here. ”
“ We had a wonderful experience with everyone we dealt with at Pete Moore Imports. They were all very helpful and professional. CJ, the salesman, went above and beyond to make certain we found the vehicle that fit our needs at the price we wanted. I would highly recommend CJ and Pete Moore Imports to anyone looking to purchase a new vehicle. ”
“ The salesman CJ was great to work with. He was reasonable and fun to talk to and work with. ”
“ Give my salesman Adam a raise and a bonus! ”
“ CJ & Steve explained everything I could possibly need to know about my new car, such a pleasure to work with! An unforgettable experience. ”
“ The team that assisted me was awesome, they made the car buying process less stressful and went out of their way to make us comfortable. Best car buying process I've ever had. I will definitely be continuing to bring my business to Pete Moore and would definitely recommend my friends and family. ”
“ We purchased a 2023 Outlander and discovered, after we brought home the car, that the paint on the passenger's side had several small chips in it. The end result was the manager and sales staff allowed my wife and I to purchase a 2024 Outlander (the 2023 we had purchased was the last model on the lot with our options and in that color) and took our 2023 Outlander back at the price we had paid. I am very satisfied and thankful for their kindness and allowing us to purchase the 2024 in a very fair exchange. ”
“ Pam Fisher was phenomenal! ”
“ David was the best car salesman we have ever dealt with. He was very kind and patient with us. I have recommended him to lots of friends and my family. ”
“ Overall was happy, however I did not receive a next date of service sticker in my windshield after oil change service ”
“ need another part ordered ”
“ The last two times I have had service was not able to use coupon. Service sticker was not put on had to go back to dealership to get it. They use to do courtesy wash hasn't been done the last few times. Got conflicting information about needed repairs and had to send my boyfriend to talk to service manger. This makes you second guess whether you even want to go to the dealership for service. The service quality has gone down from what it use to be. ”
“ This is the worse experience I’ve had with a car and repair facility. I brought the 2019 PHEV from Pete Moore with 71 miles on the car. Had to return 3 times the first time paid and the problem still there. They can’t figure it out which leave me helpless because Mitsubishi can’t fix it. The problem is intermittently so when I brought it in the last time for the same issue advisor Houston made one of the other advisor ride with me to witness the issue and the advisor told Houston that he knows the issue I’m talking about that it does not happen all the time. So of course the problem didn’t do it again so I was left again with my car not fixed. They had my car almost a month and supposedly they got with other techs from Mitsubishi thats stating they never witnessed this problem. All 3 times I never received an inspection form which is puzzling cause all repair facilities give you an inspection form. So don’t buy a PHEV from Pete Moore because they can’t fix them. I brought 2 cars from them and will never buy another one cause they can’t fix it or figure out the problem. The same code that I told them about which the motor shuts down by itself and will not let you drive the car if the battery for hybrid battery doesn’t have a charge. So the Hybrid battery only gets around 27 miles so if I don’t save the battery to drive then I can’t drive the PHEV. Also I reached out to upper management and still haven’t gotten any responses. Update it is now 10-17-24 and my car is still doing the same thing after taking it to them third times. Drove it 2 days then it started doing it again after Pete Moore told me it was a bad battery that I need a new 12v battery because mines is dead. They wanted to charge me almost $400 for a new battery but I was able to get one around $280. When it started doing it again I immediately called Monty so he could hear what it was doing. He told me that on Tuesday or Wednesday he should have a loaner car for me then they would look at it. It was 9/17-24 when I called him. Called him Wednesday 9/25-24 and Houston told me he’s doing payroll that he’s aware I need a loaner still waiting. Well to this day I haven’t heard back from them. ”
“ Stay away from the service department. We bought a new 2024 vehicle from them and went in for our free oil change. Big mistake. Amanda called and said I had a “nail in the side wall” and she needed to know immediately if she needed to order the tire other wise the car would not be done today. So I said fine go ahead and order it since there was no time to discuss it. Even though there was no loss of pressure, nothing. Then today at 2 she calls and says she put a spare tire on it and the other tire she pressured me to order did not arrive so we need to bring it in tomorrow again. No loaner offered, no ride offered. We live in hour away and have one vehicle. Absolutely worst customer service. When we let her know we live one hour away she said “okay what do you want me to do” . Stay away! Will not be recommending anyone to support this location. They will find a way to get their payment during that free oil change. ”
“ Your salesperson Juanita was a joy & pleasure to work with during my purchase. She heard the plight of my most recent car purchase & worked hard with her leadership to get me exactly what I wanted. They did their utmost to ensure I was happy with my purchase & made the whole process easy & quick. Pete Moore will be my only recommendation when discussing buying a car & Juanita will be top of the list for referred salesperson! ”